## If the user's account is locked, there are two seperate indications of this during the authentication 07/10/2008 09:33:58.506 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,ConvSub,5,LogSignInFailure: AccountLocked: Yes [Src/SubAuthenticate.cpp:1615]| 07/10/2008 09:33:58.506 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,ConvSub,3,ReportSubscriberLoginFailure: ICsNamedProps::GetPropString() found property MailUserAlias = usera. GetPropString() returned 0x00000000 S_OK [Src/ConvReporter.cpp:163]| 07/10/2008 09:33:58.506 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,ConvSub,3,ReportSubscriberLoginFailure: ICsNamedProps::GetPropString() found property MailUserCallerID = 1013. GetPropString() returned 0x00000000 S_OK [Src/ConvReporter.cpp:167]| 07/10/2008 09:33:58.506 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,ConvSub,3,ReportSubscriberLoginFailure: ICsNamedProps::GetPropString() found property MailUserExtension = 1010. GetPropString() returned 0x00000000 S_OK [Src/ConvReporter.cpp:171]| 07/10/2008 09:33:58.506 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,ConvSub,3,LogSignInFailure: ICsNamedProps::GetPropString() found property MailUserAlias = usera. GetPropString() returned 0x00000000 S_OK [Src/SubAuthenticate.cpp:1624]| 07/10/2008 09:33:58.506 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,ConvSub,3,LogSignInFailure: ICsNamedProps::GetPropString() found property MailUserExtension = 1010. GetPropString() returned 0x00000000 S_OK [Src/SubAuthenticate.cpp:1628]| 07/10/2008 09:33:58.518 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,-1,-1,A subscriber account has been locked as max number of invalid login attempts exceeded. Details - usera [1010].| 07/10/2008 09:33:58.527 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,ConvSub,5,ValidatePwd_OnEntry: ICsEventQueue::PushName(Locked) returned 0x00000000 S_OK [Src/SubAuthenticate.cpp:2185]| 07/10/2008 09:33:58.527 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,CDE,10,CCsStateMachine::Execute : OnEntry for state [/opt/cisco/connection/share/tui/SubAuthenticatePW.cde!ValidatePwd] returned 0x00000000 S_OK [Src/CsStateMachine.cpp:143]| 07/10/2008 09:33:58.527 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,CDE,10,CCsStateMachine::Execute : Event is [Locked] [Src/CsStateMachine.cpp:168]| 07/10/2008 09:33:58.527 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,CDE,10,CCsStateMachine::Execute : Next state is [/opt/cisco/connection/share/tui/SubAuthenticatePW.cde!ReturnLocked] [Src/CsStateMachine.cpp:190]| 07/10/2008 09:33:58.529 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,CDE,10,CCsStateMachine::Execute : Starting state machine with root state [/opt/cisco/connection/share/tui/SubSignInUtil.cde!CheckAccountLocked] [Src/CsStateMachine.cpp:127]| 07/10/2008 09:33:58.529 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,CDE,10,CCsStateMachine::Execute : Calling OnEntry for state [/opt/cisco/connection/share/tui/SubSignInUtil.cde!CheckAccountLocked] [Src/CsStateMachine.cpp:139]| 07/10/2008 09:33:58.529 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,CDE,11, : CCsSCheckPropBool::OnEntry : Property SubSignIn_AccountLocked being evaluated as TRUE [Src/CsSCheckPropBool.cpp:90]| 07/10/2008 09:33:58.529 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,CDE,10,CCsStateMachine::Execute : OnEntry for state [/opt/cisco/connection/share/tui/SubSignInUtil.cde!CheckAccountLocked] returned 0x00000000 S_OK [Src/CsStateMachine.cpp:143]| 07/10/2008 09:33:58.529 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,CDE,10,CCsStateMachine::Execute : Event is [TrueEvent] [Src/CsStateMachine.cpp:168]| 07/10/2008 09:33:58.529 |13837,CCM-1-001,792AFEB90BE54CFD8058CFC126738D77,CDE,10,CCsStateMachine::Execute : Next state is [/opt/cisco/connection/share/tui/SubSignInUtil.cde!PlayLocked] [Src/CsStateMachine.cpp:190]| ## If the user's password is expired. 07/10/2008 09:43:28.862 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,ConvSub,5,ValidatePwd_OnEntry: Subscriber password expired, and he/she needs to enter a new password [Src/SubAuthenticate.cpp:2203]| 07/10/2008 09:43:28.862 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,ConvSub,3,ValidatePwd_OnEntry: ICsNamedProps::SetPropBool(bPasswordExpired) to value: true returned 0x00000000 S_OK [Src/SubAuthenticate.cpp:2206]| 07/10/2008 09:43:28.862 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,ConvSub,5,ValidatePwd_OnEntry: ICsEventQueue::PushName(Expired) returned 0x00000000 S_OK [Src/SubAuthenticate.cpp:2207]| 07/10/2008 09:43:28.862 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : OnEntry for state [/opt/cisco/connection/share/tui/SubAuthenticatePW.cde!ValidatePwd] returned 0x00000000 S_OK [Src/CsStateMachine.cpp:143]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Event is [Expired] [Src/CsStateMachine.cpp:168]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Next state is [/opt/cisco/connection/share/tui/SubAuthenticatePW.cde!ReturnExpired] [Src/CsStateMachine.cpp:190]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10, : CCustomState::OnExit : State name=[ValidatePwd] onexit=[ValidatePwd_OnExit] library=[libConvSub.so] [Src/CustomState.cpp:263]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,ConvSub,3,ValidatePwd_OnExit: ICsNamedProps::RemoveProp(bSubLogInFromPhone) returned 0x00000000 S_OK [Src/SubAuthenticate.cpp:2299]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Calling OnEntry for state [/opt/cisco/connection/share/tui/SubAuthenticatePW.cde!ReturnExpired] [Src/CsStateMachine.cpp:139]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : OnEntry for state [/opt/cisco/connection/share/tui/SubAuthenticatePW.cde!ReturnExpired] returned 0x00000000 S_OK [Src/CsStateMachine.cpp:143]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Event is [Expired] [Src/CsStateMachine.cpp:168]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Next state is [NULL] [Src/CsStateMachine.cpp:190]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Exiting state machine. [Src/CsStateMachine.cpp:227]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,16,SubAuthenticatePW : CCsCDEConvBase::Run : Exiting conversation [SubAuthenticatePW] [Src/CsCDEConvBase.cpp:389]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : OnEntry for state [/opt/cisco/connection/share/tui/SubAuthenticate.cde!GatherPIN] returned 0x00000000 S_OK [Src/CsStateMachine.cpp:143]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Event is [Expired] [Src/CsStateMachine.cpp:168]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Next state is [/opt/cisco/connection/share/tui/SubAuthenticate.cde!ReturnExpired] [Src/CsStateMachine.cpp:190]| 07/10/2008 09:43:28.863 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Calling OnEntry for state [/opt/cisco/connection/share/tui/SubAuthenticate.cde!ReturnExpired] [Src/CsStateMachine.cpp:139]| 07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : OnEntry for state [/opt/cisco/connection/share/tui/SubAuthenticate.cde!ReturnExpired] returned 0x00000000 S_OK [Src/CsStateMachine.cpp:143]| 07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Event is [Expired] [Src/CsStateMachine.cpp:168]| 07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Next state is [NULL] [Src/CsStateMachine.cpp:190]| 07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Exiting state machine. [Src/CsStateMachine.cpp:227]| 07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,16,SubAuthenticate : CCsCDEConvBase::Run : Exiting conversation [SubAuthenticate] [Src/CsCDEConvBase.cpp:389]| 07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : OnEntry for state [/opt/cisco/connection/share/tui/SubSignIn.cde!AuthenticateUser] returned 0x00000000 S_OK [Src/CsStateMachine.cpp:143]| 07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Event is [Expired] [Src/CsStateMachine.cpp:168]| 07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Next state is [/opt/cisco/connection/share/tui/SubSignIn.cde!AuthenticateUser_Expired] [Src/CsStateMachine.cpp:190]|07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Calling OnEntry for state [/opt/cisco/connection/share/tui/SubSignIn.cde!AuthenticateUser_Expired] [Src/CsStateMachine.cpp:139]|07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : OnEntry for state [/opt/cisco/connection/share/tui/SubSignIn.cde!AuthenticateUser_Expired] returned 0x00000000 S_OK [Src/CsStateMachine.cpp:143]| 07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Event is [NULL] [Src/CsStateMachine.cpp:168]|07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Next state is [/opt/cisco/connection/share/tui/SubSignIn.cde!RunSignInUtil] [Src/CsStateMachine.cpp:190]|07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Calling OnEntry for state [/opt/cisco/connection/share/tui/SubSignIn.cde!RunSignInUtil] [Src/CsStateMachine.cpp:139]|07/10/2008 09:43:28.864 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,16,SubSignInUtil : CCsCDEConvBase::Run : Entering conversation [SubSignInUtil] [Src/CsCDEConvBase.cpp:123]|07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,PhraseServer,8,CreatePhraseServerSU : class=SubSignIn; language=ENU [Src/CsPhraseServerMgr.cpp:1157]|07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,PhraseServer,8,CCsPhraseServerMgr::GetTuiLanguageString : The value of 'System.SystemSetup.TUILanguages.Loaded' is ENU [Src/CsPhraseServerMgr.cpp:2132]|07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Starting state machine with root state [/opt/cisco/connection/share/tui/SubSignInUtil.cde!CheckAccountLocked] [Src/CsStateMachine.cpp:127]|07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Calling OnEntry for state [/opt/cisco/connection/share/tui/SubSignInUtil.cde!CheckAccountLocked] [Src/CsStateMachine.cpp:139]|07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,11, : CCsSCheckPropBool::OnEntry : ICsNamedProps::GetPropBool(SubSignIn_AccountLocked) failed, hr=0x80043200 E_NP_PROP_NOT_FOUND [Src/CsSCheckPropBool.cpp:87]|07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,11, : CCsSCheckPropBool::OnEntry : Property SubSignIn_AccountLocked being evaluated as FALSE [Src/CsSCheckPropBool.cpp:90]|07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : OnEntry for state [/opt/cisco/connection/share/tui/SubSignInUtil.cde!CheckAccountLocked] returned 0x00000000 S_OK [Src/CsStateMachine.cpp:143]| 07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Event is [FalseEvent] [Src/CsStateMachine.cpp:168]|07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Next state is [/opt/cisco/connection/share/tui/SubSignInUtil.cde!CheckExpiredAndNew] [Src/CsStateMachine.cpp:190]|07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Calling OnEntry for state [/opt/cisco/connection/share/tui/SubSignInUtil.cde!CheckExpiredAndNew] [Src/CsStateMachine.cpp:139]|07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : OnEntry for state [/opt/cisco/connection/share/tui/SubSignInUtil.cde!CheckExpiredAndNew] returned 0x00000000 S_OK [Src/CsStateMachine.cpp:143]| 07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Event is [Expired] [Src/CsStateMachine.cpp:168]|07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Next state is [/opt/cisco/connection/share/tui/SubSignInUtil.cde!PlayExpired] [Src/CsStateMachine.cpp:190]|07/10/2008 09:43:28.865 |13837,CCM-1-001,ED82A5F0B1794295B6EFAC2E58D080E9,CDE,10,CCsStateMachine::Execute : Calling OnEntry for state [/opt/cisco/connection/share/tui/SubSignInUtil.cde!PlayExpired] [Src/CsStateMachine.cpp:139]|