The main subscriber menu is what subscribers hear right after their (optional ) message counts play. It is this menu that allows subscribers to select listening to new messages, listening to saved messages, sending a new message, accessing their setup options or getting to the (optional) message locator conversation. These options can be mapped to any sequence of 1 or 2 keys desired or they may be removed from the menu entirely. You may also dictate the order in which the menu options are offered over the phone by using the “Menu order” arrows. The order (from top to bottom) the entries appear in the tool will be the order that they’re presented to the user over the phone regardless of which keys are mapped to the functions.
This menu includes the following functions that can be mapped:
Hear new messages |
Takes subscribers to the new (unread) message stack |
Send a message |
Takes subscribers to the send message conversation |
Review old messages |
Takes subscribers to the saved (read) message stack |
Change setup options |
Takes subscribers to their setup conversation. This is where they can configure their password, voice name, greetings, etc. |
Repeat menu |
Plays the main menu again |
Access message locator |
Takes subscribers to the message locator conversation where they can search for new messages by the sender's calling number or name. For this option to be offered you must have this feature turned on in the 'Features' page for the subscriber in the SA. |
System transfer |
For Unity 5.0(1) and later, this option allows subscribers to access the Subscriber System Transfer conversation and "free dial" a number allowed by their system transfer restriction table. |
Greetings administrator |
For Unity 5.0(1) and later, this option allows subscribers to access the greetings administration conversation for changing greetings on call handlers that they are listed as the owner. |
Broadcast message administration |
For Unity 5.0(1) and later, this option allows subscribers to access the broadcast message administration conversation if their class of service allows it. |
Exit |
Exits the subscriber's mailbox. By default the subscriber will be sent to the opening greeting call handler, however you can customize this behavior on the 'Conversation' page for the subscriber in the SA. |
Help |
Main menu help |
Follow-Me Here |
Launches the Follow-Me Here conversation. This conversation allows users to enable the Follow-Me Here rule. This feature is valid for Unity 7.0(1) and greater. |
Follow-Me Home |
Launches the Follow-Me Home conversation. This conversation allows users to enable the Follow-Me Home rule. This feature is valid for Unity 7.0(1) and greater. |
Follow-Me Mobile |
Launches the Follow-Me Mobile conversation. This conversation allows users to enable the Follow-Me Mobile rule. This feature is valid for Unity 7.0(1) and greater. |
Cancel Follow-Me |
Disables the currently active Follow-Me rule if one is active. At any given time, only a single Follow-Me rule can be active. This feature is valid for Unity 7.0(1) and greater. |