 |
Cisco Unified Communication Tools |
Administrator Password Reset
| Version | 1.0.1 |
| Last Update | 7/24/1006 |
| Statistics | 2K ZIP file. Unzip as per instructions below and run. No reboot required. |
| Compatibility | Unity Connection 1.x (Windows based) - Note Unity Connection 2.x and later (Linux based) is not supported by this tool. |
| Support | TAC supported. NOTE: use of tools on unsupported versions of Connection is not TAC supported. |
Tool Help:
This tool resets the Web access password for any account on a Unity connection 1.x system. If someone has changed the only Administrator account's password or it's locked out or the like, you can use this tool to reset it to gain access to the SA again.
Place both files from the ZIP:
pwreset.bat
pwreset.js
In the techtools folder on the Unity connection Server. Typically it
is:
\program files\Cisco Systems\Cisco Unity Connection\
To Execute:
-- Open a command prompt and change directories to the Connection
installation location TechTools directory.
-- Type: pwreset <alias> <password>
-- Press Enter/Return
NOTE: You must supply quotes around your password if you use a comma
in your password,
otherwise special characters should work.