Cisco Unified Communication Tools

Web Client Redirector

Version   1.0.8
Last Update   09/04/2024
Statistics   6 meg ZIP file download - unpacked and enabled in IIS (please see training videos below)
Compatibility   Connection 10.0
Connection 10.5
Connection 11.0
Connection 11.5
Connection 12
Connection 12.5
Connection 14
Connection 15

Tested service running on Windows 2008R2, 2012R2, 2016, Windows 8.x, Windows 10, Windows Server 2022 Standard
Requires configuration of IIS 7.5 or later - see training videos below for details

Tested clients from desktops with Firefox 118, Chrome 124 and Microsoft Edge 125

Tested on iPad(iOS 7.1.2), Android with default browsers.

Support   TAC supported
Current Version Download Now
Help Help File
Much more detailed information and walk through setup information can be found in the training videos below.
TAC Note A fixed bug will cause Unity will return 403 from platform due to prohibition of x-referrer-header set by the tool when request redirected to any cluster.  This is fixed in 11.5SU6 onwards and 12.5 releases and 10.5SU latest where we have allowed the clients to redirect to unity with this header and also can add other domains under Enterprise Parameters if you want redirection from other custom domains.  Details here:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvm94607/?rfs=iqvred.

Training Videos

All videos in mp4 format, should play in most modern browsers directly - you can right click and download if you prefer to use a local player instead.

What is this and why is it Cool?

What is the web client redirection service and why do you want it?  In short it provides a very simple way to have one URL for your end users that logs them into the PCA and/or Web Inbox no mater how many servers you have in your network - plus it load balances between the pub/sub pair of your clusters automatically and provides redundancy.  Pretty nifty... Play Video - 6 minutes

Setting Up IIS and Installing the Web Service on Different Windows Platforms

Installing on Windows Server 2012R2 or 2016 (best platform if you can use it) Play Video - 11 minutes
Installing on Windows Server 2008R2
The CLI command I was running in there is this:
%windir%\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -i
Play Video - 13 minutes
Installing on Windows 8.1 or 10 x64 Play Video - 12 minutes
Installing on Windows 7 x64
The CLI command I was running in there is this:
%windir%\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -i
Play Video - 12 minutes

Administrative Tasks and Service Use

Once the service is installed and running what do you need to do to get it working for your users and what functionality does it provide? 
Covers redundancy, load balancing and other interesting items for administrators.
Play Video - 19 minutes
Redundancy, load balancing and user moves, oh my!  A deeper look into how the service handles cluster pair states, follows users if they "hot mode" move around your site and what, exactly, "redundancy" for server find functionality means and how its implemented. Play Video - 22 minutes

Service Details and Technical Overview

How is the service doing what it's doing?  Goes into detail about what's going on during the client authentication process, showing both client and server side HTTP traffic using Fiddler and explains the logic for the process from the first client request to the point where the client is redirected to the target server page pre-authenticated. Before you ask why the web server and your Connection servers need to be in the same domain, watch this video...  Play Video - 19 minutes